Contact Us

Routing & Transit Number: 251482891

Mailing Address: 2121 Electric Road, Roanoke, VA 24018-2302

Call or Text: 540.342.3429

Email*: BlueEagle@BlueEagleCreditUnion.com

Fax: 540.345.0500

Debit Card Activation & PIN Changes: 800.992.3808

Credit Card PIN Changes: 888.891.2435

Report Lost or Stolen Card
(During Non-Business Hours):
Debit: 800.472.3272
Credit: 844.675.0402

Credit Card Activation: 888.691.8661

Mastercard® Credit Card Payment Address:
PO Box 37035, Boone, IA 50037-0035

If you are looking to visit us in person, please make an appointment at your preferred office before coming.

If you have questions or comments, fill out the form below.

(*Email is not a secure method of communication. Transmission of emails may result in a loss of confidentiality. Please do not include personal information such as account numbers and Social Security numbers in your email.)

You can now text us!

We’ve added texting as an option to communicate and take care of your credit union business. Texting is a favorite communication method for many of us to easily and conveniently get things done. To text Blue Eagle Credit Union simply text 540-342-3429 with your message.

Frequently Asked Questions

  • Simply enter 540-342-3429 as the intended recipient in your text message, type your comment or question, and hit send.

  • All you need to do is text us, and we’ll direct your text to the appropriate person and/or department.

  • If your ‘go to’ way of communicating is text, then this is for you! If you have simple questions and just need a little assistance and/or clarification, then this might be a good option for you. If you have something more complex or involved, you may want to call or make an appointment.

  • No, but it can be. Please do not send sensitive information in your initial text messages. If you have personal information, such as account numbers, that needs to be shared through texting, please let us know and wait until our team indicates the texting has been switched to a secure messaging format. Then, you will be able to communicate sensitive info with our team as needed.